CCPS Web Learning

With the adoption of a new county-wide system for our websites, I needed to develop a way for the faculty and department members of the county to learn how to manage their own content.

To do this, I developed a course series in partnership with the CCPS (Clayton County Public Schools) Center for Professional Learning that would be available during each semester.

In addition to creating a course curriculum, I also developed supplemental reference materials such as guidebooks and instructional videos that would also be freely available.

As the district webmaster, I worked with the Center’s director and instructional facilitators to schedule the course and make it available to employees during the pre-planning period of the upcoming semester.


My goals for this project were the following:

Empower our employees to maintain their own content

Teach the fundamentals of web design and content development

Provide learners with a library of easily accessible reference materials

Increase employee satisfaction and familiarity with the new system

My target audience for this course were the school faculty and other district employees who had been designated as content managers for their respective areas.


Due to the nature of my role in the county, I regularly worked with employees at all professional levels. As a result, I became intimately aware of each group’s role within their school and department.

Since many of the course participants would likely have varying degrees of familiarity with managing digital content, I wanted to ensure that the course would be beginner friendly.

The employees taking the course would also be primarily focused on other day-to-day tasks, so I wanted to make additional resources that could be accessed at their convenience.

The pre-planning period prior to the start of the semester would be the most opportune time for me to host a class, and I would host the class at the Center’s headquarters as this would be the most convenient location.


Based on the nature of our employees’ work habits, I developed a comprehensive learning platform that would be accommodating and accessible to any designated school or district official.

My method would be to make the learning material available in two parts: through an in-person class and via supplemental training materials.

To make the content of the class easy to understand and less overwhelming, I split the topics to be covered into modules.

Each module would have a consistent structure that would present the concept clearly and allows for active participation.

While creating the course content, I worked with Professional Learning coordinators to get the class approved and add it to the district’s class registration system.

Once the class was available for registration, I connected with the school’s principals and department leadership to ensure a representative would be present and in attendance for the course.

Over the course of three days during the pre-planning period, I hosted representatives from all 64 schools and 32 district departments as participants in the new web design course.


Lesson Modules
Each lesson module was created to contain an introduction to the concept, a demonstration, and time for practice. This allowed each idea to be presented in a consistent and digestible format.
Training Videos
I produced corresponding videos for each module, providing a narration over a walkthrough of each concept. These could be accessed at any time on the employee intranet portal.
Multiple Class Sessions with Open Workshops
Over the course of the pre-planning week, I held multiple sessions to allow participants to attend at a convenient time. I also held an open workshop that participants could freely drop in for extra help.
Developed Printed Instructional Materials
To help any web admins who would have difficulty with the training videos, I worked with the county’s Printing Services department to distribute physical copies of a Quick Start Guide to all 64 schools and facilities.


The class was highly rated by participants, consistently receiving above a 94% satisfaction rate according to course evaluation surveys. Many participants also sent notes of gratitude expressing how helpful and informative the classes were.

Although I initially planned to host the class only once during the semester, I received multiple requests to host more open workshops throughout the year.

I learned that most of the class participants liked having a dedicated time to focus on making site updates and interacting with web administrators from other schools to share ideas and techniques.

I decided to run the course annually and multiple times throughout the year, effectively adding the responsibility of being a course instructor to my regular duties.

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CS Reserve